Ally Financial Inc. Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Ally Financial Inc. Bank account or service department,

Savings account Account opening, closing, or management Washington

I changed my address for my account at Ally bank to a local address in -, WA. Ally bank once again locked me out of my account without even contacting me at all and are stating that they need verification that i live at that address. This address is for a food bank. I am homeless and therefore do not have any utility or other bills sent to this address. This is an ongoing problem with ally bank, but not a single - of my other institutions. not -, not -, not higher - ( my student aid bank ), not a single other financial institution has a problem with me or my addresses, but ally immediately shuts down my acct everytime i try to change my address with them. They even once changed my address against my will and without authorization, then tried to lock me out yet again. I am sorry that i do not have a permanent address like most people but surely there are other people this is happening to. my dad retired as a - and had a - for years and never had a single problem, but yet ally wants to give me problems all the time. This is discrimination against the homeless and i am sick and tired of it. this is like the - or - time ally has locked me out of my account and refused to allow me access to my own money. How are they allowed to repeatedly do this???!!!

Ally Financial Inc. customer in Washington
Jul 29, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with non-monetary relief

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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