Flagstar Bank Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Flagstar Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Texas

I have been attempting to apply to get my mortgage loan modified for over a year. Every time they want more and more paperwork and allow existing paperwork to expire. I do not feel that they are attempting to work with me to keep my house. I have become - and I am trying to get my loan to a payment I can afford but it feels like the company is fighting against me putting road blocks up.

Flagstar Bank customer in Texas
Jul 23, 2015

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

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How Flagstar Bank handles Loan modification,collection,foreclosure complaints

Created with Highcharts 4.2.3Flagstar BankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20153/20165/20167/201612/20160102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Flagstar BankLoan modification,collection,foreclosure87.7%0.3%2.5%0.5%7.4%1.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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