U.S. Bancorp Credit Card Complaint

Billing statement

U.S. Bancorp Credit card department,

Billing statement Georgia

My credit card statement from US Bank, -. - -, - -, MO -, showed a balance due of $770.00. I transposed, in error, the cents and remitted $770.00, a difference of - cents. For this slight error they billed me for $8.00 in interest. That 's - times the shortfall and it seems ludicrous to me. I called their customer service phone number as I did n't realized that I had transposed the cents and they explained the $8.00 interest charge was a result of of - cent error, and made no effort to resolve what I thought was an extraordinary interest charge.

U.S. Bancorp customer in Georgia
Jul 17, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints1/20125/20129/201212/20122/20134/20135/20138/20131/20143/20144/20146/20148/20149/201411/201412/20143/20156/20157/20158/201510/201512/20152/201611/201612/20161/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpBilling statement54.5%27.3%15.2%3.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling statement0.2%6.6%5.4%3.9%0.5%29.3%53.6%0.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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