Amex Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt is not mine

Amex Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt is not mine Illinois

AMERICAN E-PRESS CARD KEPT CALLING, SKIP TRACING AT WORK, HOME AND CELL FAMILY MEMBERS AND SERVICING LAWSUIT TO US. SEVERAL COLLECTIONS AND - - -.

Amex customer in Illinois
Jul 18, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

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How Amex handles Cont'd attempts collect debt not owed complaints

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201511/201502468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexCont'd attempts collect debt not owed68.3%3.2%28.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
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