GE Capital Retail Debt Collection Complaint

Other (phone, health club, etc.) False statements or representation attempted to collect wrong amount

GE Capital Retail Debt collection department,

Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount Colorado

No email is provided anywhere that I can locate for Care Credit/Synchrony Bank nor -/-. They are all associates. On -/-/2015 I feel as if I was coerced and under extreme duress when I signed up for a - through -/-. I was told I was fat '' even though I only wanted to lose -. and that - was the only way I would ever lose it. I was frustrated and in tears but they told I would feel better '' if I signed up and got on the program. I am - yrs. old and felt extreme pressure to do so. I was required to pay up front but not with my own credit card. They would only deal through Care Credit/Synchrony Bank. I have filed - disputes so far and they were ruled in the favor of the provider and my third dispute will be mailed -/-/2015. The cost of this program was $1800.00. Only after paying was I was


diet plan. '' I was hand scanned with a - scan which - calls its - ( -. This allegedly determines what foods you can and can not eat, places in your body that are not functioning properly and body fat ratio. I was given supplements, some liquid, some pills that were required to be taken either mixed with water and/or vinegar at only at certain times of the day. I was not provided any receipts or documentation at the time of joining - other than the dosage of each individual supplement. One of the supplements in my program called - -, was never received. I was not told of all the additional cost of the items and/or brands I was not allowed to use unless the brand was recommended by -. These items include but are not limited to : shampoo, conditioner ( any hair care products ), any types of moisturizer/lotions, cosmetics, toothpaste/mouthwash and chapstick. I could not drink anything but purified water. These products plus the food I had to purchase cost an additional $400.00 out of pocket. After the first - days I was physically sick. I lost - lbs. in less than a week on their diet. They guarantee a weight loss of - lbs in - days but no refunds. They also told me to stop taking my medications. I checked with my doctor ( even though I already knew ) and she said Absolutely not. If you stop them abruptly, it can cause -. '' I tried to email them for help which was supposed to be part of their program but never had a response until I told them I was dropping the program. The last letter of dispute ( -/-/2015 and -/-/2015 ) was sent certified to -/- specifically - - -, ( the one in charge ), Care Credit/Synchrony Bank. As per Colorado Attorney General Office-- -, I sent certified letter ( s ) on -/-/2015 to demand they cancel my credit card and debt. I have researched -, Synchrony Bank and the - scan. The resluts were astonishing to me. - is a very unhealthy and dangerous way to lose weight. They say they do not diagnose '' but when they tell you what parts of your body are not functioning properly, your body fat ratio and foods you can or can not eat, to me that seems like a diagnosis. I would like my debt cleared. I am on a fixed budget and have spent more money than I can honestly afford trying to rectify this situation.

GE Capital Retail customer in Colorado
Jul 16, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with monetary relief

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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