Capital One Credit Card Complaint

APR or interest rate

Capital One Credit card department,

APR or interest rate Illinois

My Capital credit card account my payment went over - from may i cant keep on paying this amount i was charged 44.70 % for purchases and cash advances.

Capital One customer in Illinois
Jul 15, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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How Capital One handles APR or interest rate complaints

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201611/201601020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneAPR or interest rate1.9%44.8%22.0%11.8%3.1%16.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.7%48.7%24.3%9.2%7.5%9.3%0.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
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