American Honda Finance Corporation Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease

American Honda Finance Corporation Consumer loan department,

Vehicle loan Shopping for a loan or lease Ohio

I purchased a Honda Accord in 2012 at the Honda of - in Ohio. I was sent an advertisement for a - percent interest rate and thought I 'd take advantage of the opportunity. Once I arrived at the dealership and consulted with - -, she informed me that not only did I not qualify for the - percent interest rate but I also had the option of only - car at a higher interest rate, around five percent. I thought this was odd because my credit score was - at the time but with her pushy tactics, I felt forced into the deal. She told me that I did not qualify for the - percent rate but there was another program I qualified for that included higher rates. Last year, I went to another dealership, Honda of - in Ohio, to trade my car in and I was told about restrictions against a trade-in deal. I found out that the Honda of - dealership overcharged me for the car and I was responsible for excess charges. The salesman at the Honda of - also informed me that Honda of - was known for schemes such as the one I am now entangled in. With the recent lawsuit filed against Honda concerning discrimination, my situation aligns with the trouble I have been and still am experiencing. It was as if Honda drew me in just to take advantage of me. I am a middle aged black man.

American Honda Finance Corporation customer in Ohio
Jul 15, 2015

* Source: CFPB Complaint Database

American Honda Finance Corporation response to complaint:
Closed with explanation

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