Xoom Money Transfers Complaint

International money transfer Other transaction issues

Xoom Money transfers department,

International money transfer Other transaction issues Iowa

Someone apparently got into our computer and was able to find out the passwords to our checking account and use the information to try to transfer money to someone else in -.

Xoom customer in Iowa
Jul 14, 2015

* Source: CFPB Complaint Database

Xoom response to complaint:
Closed with explanation

Company profile

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How Xoom handles Other transaction issues complaints

Created with Highcharts 4.2.3XoomComplaint HistoryComplaints10/20131/20143/20145/20146/20149/20143/20157/20152/20163/20163/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3XoomOther transaction issues90.9%9.1%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%77.1%15.8%4.9%1.3%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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