Enhanced Recovery Company, LLC Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Enhanced Recovery Company, LLC Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Colorado

During my time as an employee for -, I was encouraged to open a Dealer or Concession line as my business contact number. I successfully opened an account and paid monthly according to my contract. Unfortunately that phone was stolen/lost by a fellow employee and I had documentation from - to verify, it was ultimately reported as lost to the company and my superiors in a timely manner. I was told by my manager to open another line, as I would n't be eligible for employee discounts if I fully cancelled my original account for 3 to 6 months. I was instructed to use my social security number to open another type of employee discount account and did so without issue. I used this new account until I parted ways with the company. I was informed that all employee accounts would be terminated upon my leaving and that all devices had to be returned. I left my phone at my store location with my manager and called into employee care to verify the information he had given me, which they did. Nearly a year later I requested a credit check and saw that I had been sent to collections over


duration of my account. My current position allowed me to open an employee line with - although they are NOT my employer, and I used this opportunity to begin a dialogue with someone who could possibly work on clearing up this debt from within the company. After weeks of telephone and email correspondence with the gentleman, I was offered the ability to pay off the debt and then be immediately reimbursed the money if I opened another account with -. I felt immensely pressured to take the offer to save my credit but ultimately decided to pass, as I was n't comfortable being forced into signing another binding contract with the company to erase a debt that should never have occurred. Throughout the duration of this, going on two years, I have been called repeatedly by multiple Debt Collection Agencies each time the debt '' is sold off to a new company. I 've been called at work, late in the evening, inappropriately early in the mornings, and now - prompting me to submit a complaint - a NEW company has begun calling my family members in other states.

Enhanced Recovery Company, LLC customer in Colorado
Jul 13, 2015

* Source: CFPB Complaint Database

Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief

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Contact Enhanced Recovery Company, LLC

http://www.ercbpo.com/
(800) 942-0015
[email protected]
8014 Bayberry Road
Jacksonville FL 32256

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