Premier Recovery Group Debt Collection Complaint

Payday loan Communication tactics used obscene/profane/abusive language

Premier Recovery Group Debt collection department,

Payday loan Communication tactics Used obscene/profane/abusive language Illinois

I received a call from a company called - and they said that they are legal aids for - -, an attorney in New York. They said that they are representing - - - and that they want to resolve a debt that i had back in 2005. I talked to someone named - - -, and when he was trying to confirm who I was I was asking him what company he was from and he began to get hostile. Then as I proceeded to tell him that I wold like my debt in writing he hung up on me. When i called back I talked to a - - - and he started out being somewhat nice but when I proceeded to tell him I wanted my debt in writing he became hostile. He told me that all he could provide me with was a payment arrangement and I told him that I was n't comfortable making a payment arrangement without getting the debt in writing. He proceeded to talk over me then he proceeded to yell at me and say ARE YOU A CRIMINAL? ARE YOU A CRIMINAL? Since you do n't want to resolve this then GOOD DAY. '' and hung up on me. When I called back to get an address so that I can send a written cease of communication notice no one is picking up.

Premier Recovery Group customer in Illinois
Jul 13, 2015

* Source: CFPB Complaint Database

Premier Recovery Group response to complaint:
In progress

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