Ditech Financial LLC Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Georgia

I applied for a refinance with Green Tree Servicing , LLC ( where I currently have my mortgage ) on - -, 2015. The loan officer name is - - - and he said that my loan is approved awaiting for the title clearance. I sent them the - documents for about - times and they kept saying that those documents were not the correct -. They were doing this for over 4 months. Finally the manager at title company stepped in cleared the title with the documents that we sent. In the meantime the title company clearing the title, the processor at Green Tree closed the file without letting anyone know. I contact the manager at Green Tree for help and he did n't help at all. Now the title is clear and I want to close the loan asap. It looks like Green Tree does n't want to refi my home. Please help.

Ditech Financial LLC customer in Georgia
Jul 13, 2015

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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