ACS Education Services Student Loan Complaint

ACS Education Services Student loan department,

Non-federal student loan Dealing with my lender or servicer Connecticut

From - I attended - -. In -/-/- I decided to take out a loan with ACS Education Services of which the total loan amount ( including fees/interest ) was $5500.00 ( $ - base loan and $500.00 in interest ) The first payment I made was on -/-/-. Fast forward almost - years, I am still paying off this loan. Total payment since inception has been $5600.00 of which only $1500.00 has been put towards the principal and the remainder to interest. The current variable interest rate listed on my account as of today -/-/- is 10.280 %. The minimum payment amount is $55.00 and I 've consistently been paying $65.00 per month and I have even made payments as much as $100.00. I really believe I should be done with this loan considering that I have not paid the minimum amount towards this loan. I would like for ACS Education Services to explain how are they allocating the interest vs principal amounts whenever I made a payment. The way they distribute my payments have not been consistent every month and month after month at least 80 % + of my payments are going to interest. I really need help in trying to figure out what is going on here. I really think they are stealing my money. Also I am no longer receiving statements and on the website they do not have a link where I can view my statements online. I am not sure why the government has not intervened.