Fifth Third Bank Debt Collection Complaint

Other (phone, health club, etc.) Disclosure verification of debt right to dispute notice not received

Fifth Third Bank Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Washington

On - -, 2015 - I received a call from a collection agency regarding a bill that I have multiple issues with. 1 ) I never received a statement from original creditor as I had moved and had informed them of this, which they made no attempt to obtain my new address. 2 ) The last time I spoke to original creditor I requested my account to be closed, told then to keep the $20.00 balance and then I cut up my debit card. Never used account again. 3 ) The first time I was informed of this debt it had been sold and I was informed by 2 of their collectors that I could not dispute the bill. ( this was around -/-/- ) 4 ) The next collection agency called me -/-/- informing me of bill. I gave them my current address and requested bill and advised the company I was disputing bill but wanted a letter to respond in writing. never received letter. 5 - Now I have reached the last incident. -/-/- Again was contacted by a different agency. Updated my address AGAIN. advised the collector I was disputing the bill and that I wanted a letter. He then informed me that because I was verbally disputing the bill I was not entitled to a letter from them.

Fifth Third Bank customer in Washington
Jul 08, 2015

* Source: CFPB Complaint Database

Fifth Third Bank response to complaint:
Closed with explanation

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