TransUnion Credit Reporting Complaint

Credit monitoring or identity protection account terms and changes

TransUnion Credit reporting department,

Credit monitoring or identity protection Account terms and changes Connecticut

I had requested my credit report from Trans Union after a mortgage company claimed that all - of my reports were very negative. Since I had a score in the - just a month ago, I knew there was a problem and wanted to find out what was going on. I had to pay $1.00 to Trans Unionand I saw the report and my FICO score online ( which was in the - ). The next day, I received an e-mail from then stating that the $1.00 enroled me into a credit monitoring service and if I did n't opt out in - days they would deduct $17.00 from my checking every month! I had reported a similar problem with -, and they let me opt out. However, with Trans Union, there is no way to contact them to stop the payment.

TransUnion customer in Connecticut
Jul 06, 2015

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with explanation

Created with Highcharts 4.2.3TransUnionComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TransUnionCredit monitoring or identity protection0.2%71.9%9.1%17.9%0.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit monitoring or identity protection0.0%18.4%0.1%14.6%65.5%1.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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