SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Problems caused by my funds being low Florida

I have my system set up at Suntrust bank to send me text messages when my accounts get below a certain amount. This way, I can transfer money before - and cover any shortage. This past month has been a joke. I never received a message that my account was overdrawn until the next morning, along with their customary $38.00 overdraft fee.One was even for $3.00 overdrawn. There were ACH payments as best I understand and do not show up as Pending '' and are processed during the night, allowing a person NO time to react. The payments were rejected my account was charged overdrafts which really were not as they were not paid just rejected. Then 7 days later the same exact thing. It is outrageous that they can charge you $38.00 for not paying something. It also does no good to set up a text message if you run an electronic transaction generated by a - party during the night time hours, reject it electronically and not give you the opportunity to cover the shortage. The system they have set up is stacked against those that do not have large sums of money available to keep in various accounts. Electronic ACH transactions carry NO real cost to operate other than electricity, as the Computer systems are already a part of the business operations. So we are charged $38.00 for an overdraft that never really occurs as the payment is rejected..