SunTrust Bank Credit Card Complaint

SunTrust Bank Credit card department,

Billing disputes Florida

- I recieved a phone call from an - speaking person claiming to be from - telling me that they have been alerted that my computer was corrupted. They told me that the - anti-virus software that came with my computer was not strong enough to correct the problem and they got me to purchase another software for $250.00 which I put on my SunTrust credit card. They gave me an - number to call if I had a problem. When I called that number it did not go to -, it went to another company. I then called - directly and told them what happened. They told me I had been scammed and that these people had no connection to - and to take the software they installed off my computer before it got further corrupted. They said they would never call anyone saying their computer had been corruptedWhen I found out I had been scammed I called Suntrust and told them what happened and they took the charge off my card. 6 months later in - they put the charge back on my card saying it was a good charge since I authorized it even though I had been scammed. I refused to pay the charge and they took it to a credit agency. My credit was reduced from - to -. I now have a hard time getting a credit card. I have contacted SunTrust with all kinds of documentation proving the scam but they refused to change their mind. The internet is full of very same story where this company has been calling - 's of other people just like me claiming to be from - and that their computer is corrupted. SunTrust does not stand by the people who bank with them. I would never do business with them again.