PNC Bank Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

PNC Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Illinois

In - - we took out a 15 year mortgage of $ --4.875 % annual interest rate. The lender bank was - sold and the current lender is PNC Mortgage. 180 monthly payments were $2900.00 plus current local realty taxes of $670.00 = $ -/month. We have a current principal balance of approximately $120000.00. BUT we missed - payment in - -. Ever since, PNC has assessed us a late charge of $140.00 each month. PNC is demanding a total of $8100.00 ( $7300.00 for - monthly payments and $660.00 late charges. [ I know this does not add up ] ) before we can put our mortgage on an even keel. PNC refuses to consider extending the term by - month to - -, which makes is impossible for us to catch up. Is the CFPB able to help us?

PNC Bank customer in Illinois
Jul 01, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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How PNC Bank handles Loan modification,collection,foreclosure complaints

Created with Highcharts 4.2.3PNC BankComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/2015020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC BankLoan modification,collection,foreclosure4.9%79.4%0.7%6.0%0.8%5.4%2.2%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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