Master Finance Company Debt Collection Complaint

Payday loan Improper contact or sharing of info contacted me after i asked not to

Master Finance Company Debt collection department,

Payday loan Improper contact or sharing of info Contacted me after I asked not to Missouri

This agency is puling my credit as a hard inquiry every 30 days causing a drop in my credit each time. When questioning he Manager, - ( refused her last name ) she stated that she can do this once a month. Although I am delinquent on this debt I was told that this was legal. I work for a collection agency and know this is not legal. I am not applying for an additional loan, or requesting additional funds, so there is no a legal reason in my opinion to continue to make these inquiries. The account has been reported as delinquent on he credit bureau report which is fine, as that is a true statement. I disagree with having my credit pulled with out my permission.

Master Finance Company customer in Missouri
Jul 01, 2015

* Source: CFPB Complaint Database

Master Finance Company response to complaint:
Closed with explanation

Consumer disputes how Master Finance Company handled their complaint

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