Bank of America Mortgage Complaint

Bank of America Mortgage department,

FHA mortgage Settlement process and costs Texas

I requested that Bank of America ( BOA ) remove the PMI for the past three years and they declined me each time. Each time my request was denied eventhough my equity or loan-to-value amount met the requirements for the removal. Recently, my loan matured to greater than - yrs old and I requestd for the - time that BOA remove my MPI in - in which BOA said that they would look into it. BOA never removed my MPI and in - they sold my loan to - Mortgage company. - is now in process of removing my PMI. However, BOA repeatidly ignored my request throughout the years. Recently, my loan was tenured enough and value high enough to meet the removal. Also, I have never missed a payment. This has cost me additional fees throughout the years since my PMI should have been removed in - I have since pay a PMI for an additonal - months. My MPI is about $80.00 a month. To a middle class family $400.00 is a lot. Also, I think that it is unfair that BOA sold my loan. I believe that this is a form of discrimination. They were aware that I was refinancing and wanted my MPI removed. I think that they sold my loan to another creditor because of these factors. This is a bad banking practice which is horrible customer experience. This process delayed me from getting refinanced. This is also unfair to other creditors that purchase loans like mine and later take a financial hit while the bigger bank get rid of customers that have rated them low throughout the years.