Encore Capital Group Debt Collection Complaint

Credit card Disclosure verification of debt not given enough info to verify debt

Encore Capital Group Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Washington

Collection firm purchased debt in 2008. Date of - delinquency and reporting date was - 2008. - year credit reporting expiration should have been - -. I have recently checked credit to see the dates have been changed to - with 7 year expiration moved to - -. I have had no direct contact with Asset Acceptance nor have I done anything or received information that would have moved or changed any aging on this account. I have previously asked multiple times ( in writing, certified letter ) for a full debt validation, including original dates, etc. They provide a very generic form which is not a validation, but rather a verification that my name is listed on the debt. This is causing continued damage to my credit. What they are doing is illegal under the FDCPA

Encore Capital Group customer in Washington
Jun 30, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Consumer disputes how Encore Capital Group handled their complaint

Created with Highcharts 4.2.3Encore Capital GroupComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/2016020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Encore Capital GroupDisclosure verification of debt76.2%0.4%22.8%0.5%0.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt1.5%15.4%4.9%1.4%76.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
investor.relations@encorecapital.com
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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