Phoenix Financial Services LLC Debt Collection Complaint

Medical Disclosure verification of debt not given enough info to verify debt

Phoenix Financial Services LLC Debt collection department,

Medical Disclosure verification of debt Not given enough info to verify debt Tennessee

Currently we have a - Debt to - - - -, and paying bill monthly. Have taken debt from - to $1000.00 since - 2015. I have not had any indication that my debt had been sold to a third party until today after receiving a hostile phone call from - from -. He said that he was filing a complaint against our credit score for not paying a debt. I told him the amount was wrong, and I have n't received a bill from the new company. He said that did n't matter, I needed to pay immediately. He also said that I had to call the Hospital to get the receipts of my payment. I told him he should have gotten the correct amount and sent me a bill explaining this new process. I also know that if we are making payments on Medical Bills, we should not be sent to collections. He was threatening, unprofessional, and could n't even get his point across.

Phoenix Financial Services LLC customer in Tennessee
Jun 24, 2015

* Source: CFPB Complaint Database

Phoenix Financial Services LLC response to complaint:
Closed with explanation

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