Ross, Stuart & Dawson Inc Debt Collection Complaint

Ross, Stuart & Dawson Inc Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Illinois

I called - to replace my glass. They came to my home - to replace a window, - times they brought the wrong glass. Because They did not bring the proper glass, I told them that I don't want them to attempt a - time. They went ahead and ordered a new glass regardless.They charged my credit card without my authorization. Now they are trying to collect but I NEVER SIGNED A CONTRACT NOR authorized a - glass. - sided with me. They have sent me to a collection firm. I have requested the contract from this collection firm according to The Fair Debt Collection Practices Act 15USC 1692g however I have yet to receive the paperwork.