Associated Credit Services, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

Associated Credit Services, Inc. Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Connecticut

I went to take out an auto loan and found a mark on my credit report that surprised me since I 'm still a customer. Associate Credit 's customer - gave them a wrong address to contact me with a past due bill. I have been a customer of - since 2006. - uses social security numbers to identify customers to accounts. Associate Credit did not attempt to collect information from their customer after not being able to reach me by phone or mail and simply just reported me to - -. If they had made contact with their customer, they could have found the error themselves or could have obtained my current address. This has caused damage to my credit. I was unable to obtain an auto loan due to this error. If I had been contacted with this bill of $130.00, I would have paid it immediately. I 'm also filing a complaint against - for not combining the - bills, since I 'm still a customer with them.

Associated Credit Services, Inc. customer in Connecticut
Jun 23, 2015

* Source: CFPB Complaint Database

Associated Credit Services, Inc. response to complaint:
Closed with explanation

Consumer disputes how Associated Credit Services, Inc. handled their complaint

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