Sterling Jewelers Inc. Credit Card Complaint

Billing disputes

Sterling Jewelers Inc. Credit card department,

Billing disputes Ohio

Kay Jewelers in - Ohio - allowed my son to purchase a wedding band and a diamond band on my Kay credit card with out my knowledge/approval I brought it to their attention as soon as I noticed it on my statement over a year now they refuse to do anything about it, say it is my responsibility.

Sterling Jewelers Inc. customer in Ohio
Jun 21, 2015

* Source: CFPB Complaint Database

Sterling Jewelers Inc. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Sterling Jewelers Inc.Complaint HistoryComplaints2/20145/20149/201412/20145/20156/20158/20157/20168/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Sterling Jewelers Inc.Billing disputes73.3%20.0%6.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.1%6.4%4.6%3.9%0.8%32.3%51.5%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Sterling Jewelers Inc.

https://www.sterlingjewelers.com/en
(330) 668-5000
375 Ghent Rd
Fairlawn OH 44333

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