KeyBank NA Bank Account Or Service Complaint

KeyBank NA Bank account or service department,

Checking account Account opening, closing, or management Ohio

I recently opened up a checking account at the Key Bank - - - location with - -. I opened this account because she said it would drastically increase the interest rate on my CD. I already have a checking account that I am happy with, so I informed her that I would not use the new account and would there be fees if I did n't use it. She said no as long as I kept $50.00 in the account. So I went ahead and opened the checking account. I received a letter dated - -, 2015 informing me that I would be receiving an inactivity fee on this checking account. This was surprising to me because I know I specifically asked about such fees associated with this account. The representative did not disclose this to me and led me to open a checking account which I do not want. I called the number listed on the letter and they said that this is correct, I will be assessed fees. I understand how to avoid these fees but my issue is the total misrepresentation of my account by your banking rep. At the time I opened the - I was also told there would be no fees to transfer money from my savings account with them to the - however, I was charged a $50.00 fee.