GE Capital Retail Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

GE Capital Retail Bank account or service department,

Other bank product/service Using a debit or ATM card Florida

I signed up on line for a - - credit card. When I submitted the application, they instead created a - - - which is not what I signed up for. I know about this scam because I know people who bought stuff on - and without their knowledge the purchases were defaulting to - instead of their bank accounts, and at ridiculous APRs. I called right away to tell them I do not want a - and it has been over 2 hours talking to people at -. The minute I tell them I want to cancel a - they transfer me to an indefinete hold queue. This type of sleazy bait and switch I would expect from used car sales, not a large company like -.

GE Capital Retail customer in Florida
Jun 18, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

Consumer disputes how GE Capital Retail handled their complaint

Created with Highcharts 4.2.3GE Capital RetailComplaint HistoryComplaints3/20124/20125/20126/20129/201212/20123/20136/20137/20138/20139/201311/20132/20143/201411/20146/20158/2015012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3GE Capital RetailUsing a debit or ATM card40.0%32.0%4.0%8.0%16.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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