SunTrust Bank Credit Card Complaint

SunTrust Bank Credit card department,

Tennessee

I have a credit card with Suntrust bank with a $2500.00 limit. About $2000.00 is on the card. Minimum monthly payment was about $59.00 - I 've been paying $65.00 a month on time for - years with no lateness. Was - late in - of this year - by mistake, did n't realize they 'd be close due to a holiday - bank assessed a $35.00 late fee and raised my minimum payment. In - was also - day late due to - that closed almost all business in TN. ( I live in - ). but for the past - months they 've still gotten $65.00 every single month, only being late those - times. Still, they assessed $140.00 in late fees - and have raised the minimum to the point where I ca n't pay it - even after they 've been getting paid for - months absolutely on time. They did agree to waive the late fees but even after paying my normal payment they 're insisting I pay them $75.00 more this month or they 'll continue to assess late fees '' and wo n't adjust the minimum payment. they claim there 's nothing they can do - and they wo n't guarantee my minimum payment will go back to where it was. I 'm between jobs and struggling to pay my basic bills - do I have any protections here? It 's not like I was weeks or months late - and it seems to me if they waived the late fees, it 's admitting they got paid. For them to act like the 'minimum payment ' they 've ( arbitrarily ) set is somehow beyond their control seems ludicrous. I still have good credit, and have - other loans with them, both of which have been paid on time for years. help! best, - -, TN