U.S. Bancorp Credit Card Complaint

Customer service / Customer relations

U.S. Bancorp Credit card department,

Customer service / Customer relations District of Columbia

Online Account Information with US Bank does NOT provide customer 's current interest rate information. This information is only offered on paper statements ( or PDF images of same ). If banks want to move to paperless systems the customer should be able to view ALL the data that is provided on paper statements and should not be required to make a special request for it to be mailed. It makes no sense. Thank you!

U.S. Bancorp customer in District of Columbia
Jun 17, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20111/20122/20126/20127/20128/201210/20124/20137/20139/201311/201312/20132/20145/20147/20148/201410/201411/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20151/20164/20166/20167/20168/20169/201611/20161/20172/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpCustomer service / Customer relations1.7%55.9%22.0%15.3%1.7%3.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCustomer service / Customer relations0.0%11.4%3.4%2.1%0.7%18.4%63.6%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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