Navient Debt Collection Complaint

Communication tactics frequent or repeated calls

Navient Debt collection department,

Communication tactics Frequent or repeated calls Florida

Repeated, unwanted calls not just to me, but to my elderly father and also ex wife.

Navient customer in Florida
Jun 16, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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How Navient handles Communication tactics complaints

Created with Highcharts 4.2.3NavientComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20151/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NavientCommunication tactics80.2%2.4%17.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
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