Conventional adjustable mortgage (ARM) Application, originator, mortgage broker
Ditech Financial LLC Mortgage department,
Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Oregon
I declared bankruptcy ( - ) in - - and re-affirmed my loan with - -. - reported my payments as current '' which was correct. The issue came up when - transferred my loan to Green Tree as of - -. - failed to report my loan as re-affirmed '' and this error was duplicated by Green Tree. As of - - Green Tree still continued to show my loan as in bankruptcy despite the loan being re-affirmed and the bankruptcy being discharged in - -. Green Tree also showed late payments in its - report to the credit agencies which was not correct. I wrote Green Tree on - -, - when i became aware of this. Green Tree sent me a letter dated -/-/- where in they decided to delete the loan from any credit agency reports. The loan exists and instead of correcting the error they simply deleted the loan from all - credit agencies. I checked my credit report with - today and sure enough, there is NO Green Tree mortgage. So now the - - is still reported with last activity - which is a mistake AND there is no note that shows a transfer to Green Tree because Green Tree simply deleted the entire loan account.
Ditech Financial LLC customer in Oregon
Jun 15, 2015
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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