Ditech Financial LLC Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Idaho

I was denied fair access to credit. I applied to refinance my mortgage. I was attempting to finance my home at a lower interest rate. Green Tree declined my application. The reason for the declination a was 1 ) unable to verify employment and 2 ) insufficient data to determine manual harp eligibility. It is interesting to note that I provided current paystubs and - forms from my employer of 20 years. Access tax returns were also provided. It is curious to note that when I applied to refinance my home with - - -, my employment was verified and I was found eligible to participate in the HARP program. I believe that Green Tree has systematically denied mortgage refinance applications to prevent borrowers from refinancing to lower rates. Please see attached documentation showing the information that I provided to Green Tree and the rejection that I received from them following the application.

Ditech Financial LLC customer in Idaho
Jun 12, 2015

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Ditech Financial LLCComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20152/20164/20167/201611/20162/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ditech Financial LLCApplication, originator, mortgage broker1.2%86.8%0.8%2.5%0.4%3.7%4.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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