U.S. Bancorp Prepaid Card Complaint

General purpose card Fraud or scam

U.S. Bancorp Prepaid card department,

General purpose card Fraud or scam California

I purchased a prepaid MasterCard and when I went to use the card, it was declined. I called the number on the card and was asked to fax my receipt in and a new card would be issued. It has been 3 months and several phone calls later and still have n't received the new card.

U.S. Bancorp customer in California
Jun 10, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints9/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/201512/20151/20163/20164/20165/20166/20167/20168/201610/201611/20161/20172/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpFraud or scam39.7%57.4%2.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam0.2%4.1%1.0%21.3%53.1%20.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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