Enhanced Recovery Company, LLC Debt Collection Complaint

Other (phone, health club, etc.) False statements or representation attempted to collect wrong amount

Enhanced Recovery Company, LLC Debt collection department,

Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount Florida

In the year of 2013, I contracted - as my cell phone provider with - phone lines. As time went out I realized that - had not a good cellphone coverage where I live, I contacted customer support and was given the run around, they told me that I could cancel. Never told me that I had to pay for the cancellation of the lines. Next thing you know, I started getting harassing calls from Debt Collector trying to collect $1500.00 for cancellation. The caller gave me a settlement for $ - put me on a payment plan that everytime I would get paid the money would be taken out in which I agreed. after paying the $1000.00 I noticed that they continued to take out an extra $200.00. I called and asked them why, and they said that since I did n't pay the account in one month the settlement would have been cancelled- they failed at telling me this. Now I have a balance of $350.00 and sent me to collections which has affected my credit- they lied to me so for a $1500.00 I paid $1200.00 which was $200.00 over our agreement and now I 'm in collections! Please help me.

Enhanced Recovery Company, LLC customer in Florida
Jun 10, 2015

* Source: CFPB Complaint Database

Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief

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Contact Enhanced Recovery Company, LLC

http://www.ercbpo.com/
(800) 942-0015
[email protected]
8014 Bayberry Road
Jacksonville FL 32256

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