EverBank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

EverBank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

In early 2014, - - - sold my mortgage loan to Everhome Mortgage. I started calling Everhome in early - and on a daily basis and could not get a response. Shortly after, I received a letter stating the foreclosure sale would be cancelled for -. Then Everhome agreed to a modification trial payment plan. I started making my - payment in - 2014 and continued to do so. When my payment for - was mailed in On - -, 2014 my check was returned and I received a notice stating unless I was in an prior arrangement they could not accept the payment. I was already on a trial plan. My home was foreclosed in -. The balance of my home was $52000.00 dollrs and they sold it for $68000.00. My property was illegally foreclosed. Everhome told me that they sent the documents to my home. The only address I ever received my was at my - - . They were aware that my home was rental property and they explanation for foreclosing was because they - the documents to the house.

EverBank customer in Georgia
Jun 10, 2015

* Source: CFPB Complaint Database

EverBank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3EverBankComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/20152/20164/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3EverBankLoan servicing, payments, escrow account0.4%90.2%1.6%0.8%7.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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