Flagstar Bank Mortgage Complaint

Flagstar Bank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

After reinstating my loan with Flagstar Bank in the amount of $89000.00, which was obtained through the law offices of - -, hired by Flagstar Bank, stated that this would bring my loan current. This amount was paid with cashier 's check on - -, 2015. I made my next mortgage payment of $5300.00 for - ; however, on my - mortgage statement it shows additional fees of $1200.00. I called Flagstar and inquired about this and I was told that Flagstar does not have to disclose additional internal fees in the reinstatement fees. This is totally unethical for a lender. We as borrowers assume that the reinstatment fee is it and we have for-filled our obligation in good faith and then the lender imposes additional fees, at their discretion, after they stated that a certain amount will clear our past due obligations and bring all monies current. This practice needs to be scrutinized by the federal banking regulator bodies to stop this in the future. When - is told that this amount will reinstate the loan to a current position, that should be it.