JPMorgan Chase Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

JPMorgan Chase Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Indiana

I have a home loan through CHASE. I got laid off from work in -. I received a loan modification -, and laid off from my job -, received unemployment from - until -. I was brought back to work - making same amount, but working less than 20 hrs. a week. I notified CHASE re : my employment situation immediately. I was told I can receive assistant for being laid off. I was out of work and finance from - until -. I received a full-time job - making more - hrs a week with benefits. I re-applied for the Hardest Hit Funds here in - in -. This program gives assistance to homeowners that are struggling with their mortgage with Hardship. I was approved of assistant from them of - debt free, as long as I stayed in my home for - yrs, and meet their requirements. I was accepted in in - - with me owing less than - dollars of my rearage on my mortgage payments. I 'm currently not in foreclosure, nor are their any Attorney fee 's. My only obligation was to bring the remaining $4000.00 to total the $16000.00 to get my mortgage


amount so they could wire them the funds of $12000.00 to get my mortgage re-instatement. A CHASE rep told them I owed $20.00 in payments. Hardest Hit Fund contacted me thru my counselor - - thru - - - - reports that I owed $20.00 to get re-instated and I would need to bring $8000.00 instead of the $4000.00 to bring my mortgage current. Prior to this I faxed the CEO - - of CHASE explaining and pleading that they will place my rearage in back of my loan, or make affordable payments so I would n't lose my home. I offered my whole tax refund for -, and -. I denied for giving up all my tax refund, and placing the rearage in the back of my loan. Reason was I did n't make enough money, and I was ineligible for another modification. I explained to Hardest Hit Fund I was unable to come up with the $8000.00. I explained to them there was some inaccuracies with the correct amount. My statements says I owe less than $16000.00, and all the CHASE rep states I owe the same. I 've written down every person I 've dealt with CHASE. I called back to CHASE Corporate office in - and spoke with a - - Executive in CHASE who order a balance of my late payments. - - called me two days later and reports she order a pay off, by mistake and she would need to order a lay payment reports. I explained to her the more the days goes by the more I 'll have to come up with in funds. I explained to her I 've been saving all my money compromising to save my home. I explained to her I 've been trying to give CHASE ALL my money, but they refused to take it. All or none. So I 've been saving all my money. - - called me - days later after ordering the wrong report and tells me I still only owe less than $16000.00. I was relived because that gave me conformation that I can still get assistant thru Hardest Hit Fund. - - asked if there 's anything she can do to expedite her finding. I asked if she call, and fax over all necessary documents to my counselor - - and Hardest Hit Funds where I can get the assistance. - days later I was told by - - she gave me the wrong amount of what I owed. She report I owed $20.00 and my counselor from the - - - will call me with the reasons : My heart dropped with agony. A - later Hardest Hit Fund suspended my funds until CHASE figure out how much I owed. I was told I owed $3500.00 in escrow, and - in a corporate fee. I get a call from CHASE reps saying I still owe -

JPMorgan Chase customer in Indiana
Jun 05, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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