Blackhawk Network Holdings Inc. Prepaid Card Complaint

Mobile wallet Fraud or scam

Blackhawk Network Holdings Inc. Prepaid card department,

Mobile wallet Fraud or scam North Carolina

A man called me on the - of -. He said that I was eligible for a $5000.00 loan. I asked for a $1500.00 loan instead. He said it was a government loan. He said I would pay $91.00 every month for 16 months. The interest fee was - percent. He sent me an email with the loan documents. His name was - - from - - - - his email was -- gave me his phone number was -, which was the same number that he was calling from the whole time. He said if I did the loan that day, I would have to pay back the money on - -. He said that I had to call him back at that number in order to pay the loan back. He said the loan worked like this : I would put $150.00 on a ReLoadIt card. Once I put that money on the card, the loan proceeds would come later that day. He said the money would let him verify that I could pay the loan back. The card deposit would do that, he said. I put the $150.00 on the ReLoadIt card on - -. I bought


calling him about every 30 minutes. He said it would come ... just wait and it would arrive. He said wait another hour. I went to ReLoadi 's web site - said to make a special account. They said the money had been used, because he had the pack number. ReLoadIt told me as long as you have the pack number and the amount you put on the card, you do n't need anything else to get the money off the card. They said he could take the money if he had the Pack and the amount. So he did and he kept the money. He called me again Wednesday - -. He said to put $110.00 on another ReLoadIt card. I did n't do that, though, because my dad said not to do it. When he kept asking for money, I got smart.

Blackhawk Network Holdings Inc. customer in North Carolina
Jun 05, 2015

* Source: CFPB Complaint Database

Blackhawk Network Holdings Inc. response to complaint:
Closed with explanation

Consumer disputes how Blackhawk Network Holdings Inc. handled their complaint

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