Statebridge Company Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Statebridge Company Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Illinois

My realtor and I started working on a short sale and when we called initially they told us there was no auction date and to submit all necessary docs. All of a sudden an Auction date was set for - - and we were not notified, instead they kept asking for more and more updated documents. We submitted a complete package with a willing and able buyer willing to negotiate and they declined our file and stated that the lender denied the offer and was proceeding with the auction. We are in belief that this is not being handled property and that there has to be an opportunity to continue with a short sale since we were told we could. I believe that I am being discriminated against and not being given the assistance/options that the lender has offered. Auction is set for -/-/15 and looking to postpone so that our file can be reviwed.

Statebridge Company customer in Illinois
Jun 05, 2015

* Source: CFPB Complaint Database

Statebridge Company response to complaint:
Closed with explanation

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