Auto Trakk, LLC Consumer Loan Complaint

Vehicle lease Problems when you are unable to pay

Auto Trakk, LLC Consumer loan department,

Vehicle lease Problems when you are unable to pay North Carolina

I leased a vehicle from Autotrakk in 2013. It was to be a one year lease. I never received a copy of the lease. I was told by the auto dealer that Autotrakk would send it to me. The lease is up and I made arrangements with -, -, - and others in collections to bring the car back to the dealer. However Autotrakk sent someone to repossess the vehicle. The repo company they sent left several threatening notes on my door and breached the peace by opening my door. I notified Autotrakk and they said they would call the company they use. I finally left the vehicle at the dealershi as agreed. Autotrakk sent me a letter saying they were going to auction the car on - -. The whole process with Autotrakk was mostly illegal. They installed a tracking g system without my knowledge and charged me for it. What I would like to see done is for Auttotrakk to not call this a repossession on my credit report because this is what the promised. The police was called because of them breaching the peace and they came to the house. I should be able to get the


me to pay $28000.00 and be settled with them.If the credit department can not do this the only other thing I can do is to sue for damages for the violations. Breaching the peace. Physical and emotional. I have the threatening letters and voicemails Autotrakk left. I did not receive any certified letter regarding how to get my belongings Although - - said she mailed it - -.the person they sent out to get the car name is -. Resolution : Autotrakk needs to pay for the violations. They can do this by working with me so I can pay the - and not have it reported as a repossession.because what they did was unlawful. That is what collections promised.

Auto Trakk, LLC customer in North Carolina
Jun 04, 2015

* Source: CFPB Complaint Database

Auto Trakk, LLC response to complaint:
Closed with explanation

Consumer disputes how Auto Trakk, LLC handled their complaint

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