PNC Bank Bank Account Or Service Complaint

PNC Bank Bank account or service department,

Checking account Account opening, closing, or management Virginia

I opened a virtual wallet checking account with PNC Bank under a promotion that offered $300.00 upon $3000.00 dollars of direct deposits and a bill pay transaction. To the best of my knowledge I fulfilled those requirements, but after submitting a complaint to PNC, I was told I had not done a bill pay through their ebilling '' portal. I linked up exterior accounts through PNC and paid them from PNC. They refuse to honor the promotion offered. In addition, there have been several charges made to the account that were not made clear to me upon opening the account. I have been very dissatisfied not only with the lack of clarity in there communication, but also the various customer services representatives I 've spoken to.