BankUnited Mortgage Complaint

Conventional adjustable mortgage (ARM) Credit decision / Underwriting

BankUnited Mortgage department,

Conventional adjustable mortgage (ARM) Credit decision / Underwriting Virginia

I informed bankunited years ago, and they posted it on my account that I could not make my $23.00 per month in late fees which has now reached $830.00 I am - years of ageand have never been late, when social security deposits my check into my checking account on the - wednesday of each month, the first thing i allways do is pay my mortgage.the late fees are adding up and there is no way to reason with bankunited as they are for the bank.please, please see if you can help me because with bankunited taking advantage of me, I can never get ahead.

BankUnited customer in Virginia
Jun 02, 2015

* Source: CFPB Complaint Database

BankUnited response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3BankUnitedComplaint HistoryComplaints12/20146/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BankUnitedCredit decision / Underwriting50.0%50.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting2.2%77.1%5.6%6.3%1.2%5.8%1.3%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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