U.S. Bancorp Credit Card Complaint

Other

U.S. Bancorp Credit card department,

Indiana

US Bank removed the following feature from the terms of service after I paid an annual fee, specifically for this and other features. Bonus Award Night - Redeem - for - or more consecutive Award Nights and the last night is free. Exclusively for cardmembers.

U.S. Bancorp customer in Indiana
May 29, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

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How U.S. Bancorp handles Other complaints

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20112/20125/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20154/20166/20169/201611/20161/20173/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpOther55.3%15.9%25.9%1.2%1.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.1%13.5%3.8%1.9%0.8%13.1%66.1%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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