Caliber Home Loans, Inc Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Caliber Home Loans, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Illinois

For almost - ( - ) months I have been trying to get information in about charges on our account that we feel are an attempt at - payment the - - months they would tell me that I nad to contact - for that information and - told me that they sold the account to Caliber Home Loans and I would have to get that information from them.All this time they would insist that I had to pay over $20000.00 and that they could not take a one month payment on this account. Then for the next - months they gave me a song and dance about this account could not bee discussed because it was in a bankruptcy that had been discharged in - of 2010. It was n't until I had a friend, who happens to be an attorney, call them. they told me who to contact for this information. In the mean time they said they sent a certified letter in reguard to the payments however we never received this letter. Then they said they sent it to the attorney that I had call them, however he never received any letter either and that we had to pay over- to stop the forecloser process. And that they have until - - to supply me with the information that we requested. We feel that this is an attempt for Caliber Home Loans and - to defraud - CITIZENS. And to date they have not sent the information, However they have sent a letter about bankruptcy discharge as if it just accurred. and they have sent a person to take pictures of our home. this means that they are more interested on legally stealing our home instead of letting us resolve this matter and paying off this loan, aswe have been trying to do.

Caliber Home Loans, Inc customer in Illinois
May 27, 2015

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with explanation

Consumer disputes how Caliber Home Loans, Inc handled their complaint

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