Barclays Credit Card Complaint

Identity theft / Fraud / Embezzlement

Barclays Credit card department,

Identity theft / Fraud / Embezzlement Maine

We contracted with an auto transportation company to transport our vehicle from - to -. A contract was signed under false pretenses. The misrepresentation from the transport company resulted in us being charged $740.00 by our credit card company. The transport company never transported our vehicle. We attempted to resolve this issue with Barclaycard, but they were unwilling to refund the amount. However I digress. - - - lied to us, so we canceled the contract. The contract had a non-refundable '' clause. This is what Barclaycard is using to withhold our refund. The contract was executed in -. - Statue section 817 Fraudulent misrepresentation stipulates : Under contract law, a plaintiff can recover against a defendant on the grounds of fraudulent misrepresentation if ( 1 ) a representation was made ; ( 2 ) that was false ; ( 3 ) that when made, the representation was known to be false or made recklessly without knowledge of its truth ; ( 4 ) that it was made with the intention that the plaintiff rely on it ; ( 5 ) that the plaintiff did rely on it ; and ( 6 ) that the plaintiff suffered damages as a result. The contract is null and void, however. Barclaycard is refusing to follow - statues by allowing the merchant to bill for services they never provided. We chose to use another transportation company and contacted - - - to cancel our request, which they did, but still charged us the entire amount it would have cost to transport the vehicle. In closing, we were charged $740.00 for a service that was never rendered and Barclaycard has refused to refund our money.

Barclays customer in Maine
May 26, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

Consumer disputes how Barclays handled their complaint

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