Reverse Mortgage Solutions Mortgage Complaint

Home equity loan or line of credit Credit decision / Underwriting

Reverse Mortgage Solutions Mortgage department,

Home equity loan or line of credit Credit decision / Underwriting California

It took - months for the RM to go thru due to the Lender misinformation I had to notar sign documents - I had to call my city planner because they then told me my townhouse did n't qualify. I spent hours on the phone myself doing their job That was wrong I own and paid for totally my home, the appraiser was - hours late did n't take the pictures properly so I had to do that also. I recently had my daughter & granddaughter move in and need help so I asked for money from a line of credit which has - - and was told NO, I then ask for monthly payments and was told NO. This is insane to me I am not vacationing I am trying to take care of my family in this desperate economy.

Reverse Mortgage Solutions customer in California
May 22, 2015

* Source: CFPB Complaint Database

Reverse Mortgage Solutions response to complaint:
Closed with explanation

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