Wells Fargo Credit Card Complaint

Wells Fargo Credit card department,

Advertising and marketing Ohio

Today Wells Fargo closed my credit card account. I found out when logging into my online account. No prior notification was provided. I made several calls to Wells Fargo on the matter. Phone agents disclosed the following reasons for account closure:- Unsatisfactory relationship on a Wells Fargo checking account. This account was closed following a CFPB complaint on their payment posting process, disclosures and timeline. -. Agents indicated Wells Fargo Risk sent a letter in early - that I failed to respond to. I received no such letter and Wells Fargo Fraud agents later confirmed none was sent. -. Cardholder abuse. This credit card has a marketed rewards offer of 5 % cash back unlimited for the - six month. I have used this credit card to maximize this offer and suspect this is the core reason for the closure as noted in my account. I am fully compliant with the terms and conditions of the cardholder agreement. This is a clear case of Wells Fargo baiting and switching their marketing offers. I will further follow up with the Attorney General 's office and the Federal Trade Commission.