Total Card, Inc. Credit Card Complaint

Total Card, Inc. Credit card department,

Billing disputes Connecticut

Several items in dispute are not resolved with Total Card inc, numerous complaints have been filed against them and nothing done/resolved. The - ( - ), Attorney General of South Dakota, South Dakota dept of banking, have all unresolved complaints against them. Their rep, - -, claims the findings of their investigation were provided to me which is not true. The last information reported to me is the items were charged back to the companies, according to - in fraud. I have heard nothing since. Again, no findings were reported to me because they were not investigated. - was advised - of the companies, -, did issue credit then recharged the account for the same amounts credited. As for the amounts of - both from - -, - was also advised that product/service was not received for either transaction. She stated all charges would be charged back to the companies, this is the last bit of information I received. I wish to reiterate, I was NOT provided any results of findings as again, they were not investigated beyond the point of charge back. it appears - - response is a carbon copy of her last response to the Attorney General


they are no longer required to dispute the items further since the account is now closed, - will be notified of this. The credits she refers to are for another disputed item, - from - at - -. This is an incidental deposit for a hotel stay, there was a disagreement over supposed charges made to the room ( s ). The other credit, -, brought the account to -. Please note, these credits were not accepted as matters resolved for the disputes mentioned previously, they do not cover the total charges in the amount of -. As stated in previous complaints, Total Card does nothing to dispute any charges, just a pointless - way conversation with merchant that goes nowhere. Obviously, I would not dispute items unless I already attempted to resolve them directly with merchant, the first step in a dispute process. Please do not mark this as duplicate, the issues are not addressed or resolved.