World Omni Financial Corp. Consumer Loan Complaint

Vehicle lease Managing the loan or lease

World Omni Financial Corp. Consumer loan department,

Vehicle lease Managing the loan or lease Florida

- - -, located at - - - -, - -, Florida - -. no. -, Finance Mgr : - '' ; Sales Agent : - - '' leased me and my spouse - - - - a - new - - -, accepting the surrender of a - - - in late -. The later vehicle was on a 36 month earlier lease and was not due for expiration until -/-/-. However, the Sale Agent and Finance Mgr. offered to accept the -/-/- on that day and accept the vehicle in exchange for the leasing of the new -/-/- model. The terms included my payment of $1200.00 and new lease payments of $340.00 per month going forward. We accepted their offer at which time they inspected, photographed and took full possession of our -/-/- -. There was ABSOLUTELY NO STATEMENT REGARDING ANY DEFECTS REGARDING THE PHYSICAL CONDITION OF THE SURRENDERED VEHICLE. Neither myself, my wife, nor the dealer 's agents found any physical fault with the vehicle being surrendered for lease termination. HOWEVER, 2 day ago I received a bill from SOUTHEAST TOYOTA FINANCE ( the leasing source ) totalling $820.00. Their notice demanded payment without delay. Since neither the dealer 's agents who inspected and accepted the vehicle - months earlier as witnessed by myself and my wife observed no physical damage when surrending same, IT IS UNCONSCIONABLE FOR THE LEASING COMPANY, SOUTHEAST TOYOTA - phone no : - to solicit such payment from we, the good-faith contracting consumers. Please remediate this matter on our behalf. I contacted the Sale Agent, - - '' who claimed ignorance of this issue.

World Omni Financial Corp. customer in Florida
May 20, 2015

* Source: CFPB Complaint Database

World Omni Financial Corp. response to complaint:
Closed with explanation

Consumer disputes how World Omni Financial Corp. handled their complaint

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