Capital One Credit Card Complaint

Overlimit fee

Capital One Credit card department,

Overlimit fee Ohio

My daughter ordered some underwear using my credit card. For some reason - has been charging my credit card - every month there after. My credit card is now max because I always just pay it. My daughter swears she never authorized a month amount. She is only -. Now I ca n't get my money back and I have paid - on the - of every month for nothing.

Capital One customer in Ohio
May 20, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints1/20123/20124/20125/20126/20127/20129/201210/201211/20121/20132/20135/20136/20137/20138/20139/201310/201311/20131/20143/20145/20147/20149/201411/201412/20143/20154/20155/20158/20159/201510/201511/201512/20153/20167/201612/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneOverlimit fee1.6%39.3%47.5%1.6%3.3%4.9%1.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOverlimit fee4.5%4.5%5.1%1.1%34.3%50.0%0.6%Closed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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