Encore Capital Group Debt Collection Complaint

Encore Capital Group Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Minnesota

I have been receiving these types of letters since last of -/-/-. I have spoken to a - of representatives on your end in regards to this. The - of times that I have called all representatives were unable to provide detail information as to why there is a charge-off balance '' from -? I am and have been a current provider with - and can not be provided with an explanation as to why? I do not want this inaccurate information to be effecting my credit for something that is not irrelevant and or current when - is my provider and have never had a problem with my bill and it being paid on time every month. My thoughts, concerns and question is WHY after 4 years ( charge off last payment -/-/- which is nto true I can show I pay my monthly bill ) was this being brought to my attention in -/-/-? Why ca n't anyone from MCM tell me - who is and has been my provider sent this off? If MCM and nobody in the business end can provide me with any of the following information to explain to me who, what, when, and why this has happened, I wish MCM make no more contact or communication with me and wish to please be forgiven of the mysterious charge-off '' I owe in the amount of $190.00. I have done all that I can do by receiving these letters, following up with MCM and I get the same run around with no answers to my questions and especially this debt going on for 4 years is now unacceptable with no resolution.